Feedback

Stronger Smarter Institute welcomes feedback in the form of compliments, suggestions and complaints from participants, partners and the wider community.

We are committed to handling feedback and complaints fairly, respectfully and promptly, and we use what we learn to improve the quality of our services.

You can give feedback or make a complaint on behalf of someone else.

We understand that complaint information can be sensitive. Your information will be treated confidentially and shared only with the people who need it to resolve the matter. Any identifying details will be removed before the matter is discussed or documented more widely.

Complaints can be made to us in writing or verbally:

By phone:

07 5499 4135

By email:

enquiries@strongersmarter.com.au

By post:

Chief Executive Officer, Stronger Smarter Institute, PO Box 1266, North Lakes QLD 4509